Spectrum Customer Support

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You have reached the contact page for Spectrum Communications & Consulting Inc. lead generation firm. If you are trying to contact Charter Spectrum, the TV and Internet provider, please direct your inquiries to their customer support at (855) 757-7328.

Email Server Settings

All email accounts we host, regardless of the domain name, will use the following server settings.

Server Type Server Name Port
IMAP with SSL secure.emailsrvr.com 993
SMTP with SSL secure.emailsrvr.com 465
  • Outgoing servers require SMTP authentication. Microsoft Outlook users will need to manually enable this feature.
  • Please note: When entering your User Name, please enter your entire email address (e.g.,myname@mydomain.com). Also, please use all lowercase letters, as our email hosting system is case sensitive.

Mobile Email Setup

The following will provide you with step-by-step instructions on how to set up your wireless email device:

Apple iPhone Android
Setup Guide (IMAP) Setup Guide (IMAP)
Older Tech
Blackberry Windows Mobile
Setup Guide Setup Guide

Desktop Email Setup

The following will provide you with step-by-step instructions on how to set up and use your desktop email software:

Outlook 365 Outlook 2016 Outlook 2013
Setup Guide (IMAP) Setup Guide (IMAP) Setup Guide (IMAP)
Outlook 2011 Outlook 2010 Outlook 2003
Setup Guide (IMAP) Setup Guide (IMAP) Setup Guide
Other    
Setup Guide (IMAP)    

By default, your mail will be filtered for SPAM, please see the Webmail Guide to check your SPAM folder, or to edit these options:

Whitelisting Instructions

Email Provider
Microsoft
Google
Rackspace
GoDaddy