Spectrum Communications & Consulting, LLC Blog: survey tool
Maintaining a loyal customer base is key for any business, and growing a company requires constant customer satisfaction. With today’s technology, you don’t have to wait for a customer to call for you to get a sense of your performance and make changes. With Spectrum's survey tool, you can...
A few years ago, would you have possibly imagined a waiter handing you a tablet instead of a paper menu? Or being able to pull up a plane ticket right on your phone? All around us, paper products are disappearing and being replaced with digital platforms that perform the same functions—and mor...
As experts in the remodeling industry, we are frequently scratching our heads about consumer reviews. We’ve reported previously that reviews have a huge impact on your bottom line, but it wasn’t clear how your customers were using reviews to pick your company. How many reviews are your custome...
For the past few months, we’ve been advocating all the wonderful ways the new Survey Tool can help your business. Have you checked it out yet? Getting started is quick and easy, and if you do have questions, you can always contact your account manager for help. More Surveys, More Reviews For those w...