Spectrum Communications & Consulting, LLC Blog: moving industry
Showing up every time your brand is searched for, your Google My Business listing is a great and FREE tool to grow your online presence. Until this week, your company had relatively little control over what was featured on your listing. Not anymore! Starting this week, you have full control over you...
Your number one goal when you head out to a potential customer’s home for your initial visit is to build trust. After all, to confidently hire you, your customer must have confidence that you will do what you say you will. There is one question that you may be leaving out of your sales script that c...
The ice has thawed. The trees are blooming. Your crews are probably swapping out their coats for hoodies. That can only mean one thing – it’s time to get ready for summer! As a mover, there are 3 important items you need to get squared away now, so that you don’t need to worry about it during t...
Your real competition is not the other established mover in town. Your real competition is the fly-by-night, amateur mover who can charge bottom-dollar pricing for substandard or even illegal service. Chuck-in-a-Truck will move your stuff... to the nearest pawn shop! If you are strategic in selling...
Here at Spectrum, we are always looking for more ways to grow your moving business. You may have heard about your colleagues booking moves using video chat. We think this is a great idea, so we built a 100% secure video chat platform right into your website! Rather than using Snapchat, Skype, or som...
For the moving industry, technology moves at a mile-a-minute. Previously, sales had to be done face-to-face, which requires a lot of inefficient driving and the risk of no-shows. Today, movers have options to supplement the classic sit-down. Many movers are turning to off-the-shelf apps like Facetim...
As a mover, you know the important of customer loyalty. One great move can win you referral business from friends and families for years to come. What you may not know is that you can strategically build customer loyalty, to turn your lasting relationships into a valuable source of more new mov...
Customers buy on reputation. In the moving industry, they are inviting you into their home, and asking you to move all of their worldly possessions, maybe across the country or even the globe. Of course they need to trust you! To put your best foot forward, you can jumpstart the trust-building proce...
